FAQ

What is Beatport LINK?

Beatport LINK is a streaming service for DJs that makes Beatport’s extensive electronic music catalog available to stream audio (AAC 128kbps and 256 kbps quality) into LINK subscription enabled devices.

Subscribers can also play tracks from their existing collection and purchase any tracks they want to keep for offline use. In addition, they can use the features provided by their software and hardware setups.

The full Beatport CLOUD  service is included with a Beatport LINK subscription, and includes unlimited downloads and the Needle Drop Player.

Sign up for your 30-day free trial of Beatport LINK here

In what countries is LINK available?

Beatport LINK is officially supported in Globally, with the exception of the US Embargoed countries and the People’s Republic of China.

 

Countries where LINK is available:

What are the terms of use for LINK?

Please read these Beatport LINK (“LINK”) Terms and Conditions (“LINK Terms”) carefully before signing up and purchasing a LINK subscription plan.  By participating in, and signing up for, LINK, you are agreeing to be bound by these LINK Terms. If you do not wish to be bound by these LINK Terms, please do not purchase a subscription for LINK.

 

1. LINK Terms and Conditions

 

These LINK Terms are applicable to all participating users of the LINK service. All of the general terms and conditions set forth above are incorporated herein.   If there is any conflict between those general terms and conditions and these LINK Terms, these LINK Terms shall apply for your use of the LINK service.

 

2. Third-Party Partner Applications and Devices

 

LINK is available via third-party DJ hardware and software products (each a “Partner Company”). Each Partner Company may have their own terms and conditions, which will also apply to your use of LINK when utilizing that company’s product.  Beatport shall not be responsible if any Partner Company chooses to no longer support LINK. In such situations, Beatport will attempt to preemptively notify all LINK subscribers via email. If you have opted-out of email communication, you may not receive the notification.

 

3. LINK Fees and Term

 

LINK has three plans available: (i) LINK with audio streams at 128kbps AAC for $14.99USD/month with no offline locker access; (ii) LINK PRO with audio streams at 256kbps AAC for $39.99USD/month with Beatport CLOUD offline access limited to 50 tracks; and (iii) LINK PRO+ with audio streams at 256kbps AAC for $59.99USD/month with Beatport CLOUD offline access limited to 100 tracks.

Currency dependent on location of purchase. Monthly fees and subscription plans may be subject to change. Promotional discounts may apply. Subscription month starts on the day of purchase and renews, or terminates, on the same day the following month. Subscription will auto-renew unless terminated by you prior to the auto-renewal date. Your subscription will remain active through the current subscription month upon termination. There are no refunds for early termination.

 

4. Your Use of LINK

 

LINK enables you to listen to full streams of tracks from Beatport’s catalog of content via the interface of certain Partner Company’s products. Your subscription to LINK will grant access to LINK wherever it is available.  Beatport Sounds content will not be available on LINK. 

Any content by a Supplier that has expressly opted out of the LINK subscription service, will not be available. Beatport is not responsible for content that is not available to LINK subscribers and your only remedy in such situations is to choose not to renew your subscription the following month. 

 

5. Prohibited Use of LINK

 

Content streamed on LINK is intended for your personal use only. Use of LINK for public performance purposes will require additional licensing, which is not included as part of your subscription.

You may use LINK with up to five (5) devices.  Additional devices shall be viewed as a violation of the LINK Terms and Conditions. LINK supports up to 4 concurrent streams at one time.

Account sharing on LINK is strictly prohibited. Beatport reserves the right to terminate any LINK subscription, effective immediately, in cases where such activity is identified by Beatport. The decision to terminate your access to LINK is solely at Beatport’s discretion. Beatport will not share evidence or detailed information in reference to what prompted Beatport to terminate your access to LINK. No refund will be provided as a result of termination by Beatport.

 

6. Beatport CLOUD Accessibility

 

Your LINK subscription includes access to Beatport CLOUD. Please review the CLOUD Terms for information on usage for that product.

 

7. Beatport Charts and Plays

 

Plays on LINK are not applied to the Beatport Charts for charting purposes. Beatport reserves the right to exclude fraudulent plays, at its own discretion, that it believes are made for the sole purpose of increasing revenue share. Beatport will not share any data that was the basis for such decisions.

How do I connect to LINK from Pioneer DJ’s WeDJ?

1. Download the App

Download the Pioneer DJ’s WeDJ™ for iPhone (ver. 2.0) from the Apple App Store.

 

2. Navigation

Select the track from Deck 1 or Deck 2 to pull up the Pioneer DJ’s WeDJ™ navigation bar.

Navigation

 

3. Select Library

Pull up the (1) Library options and (2) select Beatport.

Select Library

 

4. Log In to Beatport

Fill out your Username and Password for Beatport.

Log In to Beatport

 

5. Enjoy & Start Playing

You now have streaming access to over 7 million tracks.

Enjoy & Start Playing

Why do I need to add payment information for a free trial?

Even with a 30-day free trial, you will still need to add a form of payment since you are signing up for a membership. There is no charge during the free trial, but if you don’t cancel your membership during the trial period, you will be billed at the end of the trial for the following month.

 

Please note: You may receive an initial authorization charge (usually $1 USD) on your account to verify the payment method. This will be refunded shortly after the payment has been confirmed.

How many devices can I use LINK from?

You may use LINK with up to five (5) devices.  Additional devices will be viewed as a violation of the LINK Terms and Conditions.

How do I create a playlist?

Go to ‘My Library’ in the top right part of your screen.

clicking_my_library.png

 

Click on the ‘Playlist’ tab

my_library_link.png

 

Click ‘Create Playlist’

my_library_playlists.png

 

Name your playlist then click ‘Add Tracks’

link_playlist_name.png

 

You can then choose between tracks you have already purchased in ‘Collection’ or go to ‘All Tracks’ to choose from the Beatport catalog

adding_to_link_playlist.png

 

Click the check box on the right side next to each track you wish to add to your playlist and click ‘Done’ when all tracks are added

link_playlist_all_tracks.png

 

Click ‘Save Changes’

finishing_playlist.png

 

You can then see your newly created playlist under the ‘Playlists’ tab

added_to_playlist_list.png

How do I download my old tracks?

Click the ‘My Library’ icon in the top right of your screen.

clicking_my_library.png

 

Click the blue icon to the right of each track you wish to redownload, then go to the ‘Download Queue’

my_library_beatport_link_collection.png

 

You can then download your tracks from ‘Download Queue’ by clicking the blue icon next to each track

beatport_link_download_queue.png

How do I update my billing information for my subscription?

Your LINK subscription billing information is separate from your beatport.com billing profile. 

To update your billing information;

 

1. Log on to beatport.com. 

 

2. Hover over your username at the top of the page, and choose “My Subscriptions” from the drop-down menu. 

Screen_Shot_2019-05-14_at_1.44.21_PM.png

3. Next to “Billing Information”, click on “Update”. 

update_sub_billing.png

 

4. Click “Edit” on the billing page to change credit card or PayPal details. 

update_billing_edit.png

 

5. Make sure to click “Save Changes” before navigating away from the page.

update_billing_save.png

Why doesn't Needle Drop work on some samples?

Needle Drop is only applicable to content from labels that have opted in to the Beatport CLOUD and LINK subscription model. If a label has not opted in to the service, only a specific, two minute preview will be available to listen to.

 

We are still in the process of on-boarding many of our label partners and expect to have more content available forNeedle Drop \soon.

How can I cancel my LINK subscription?

You can cancel your LINK subscription at any time. You will not be billed for the following month after you have canceled.

The subscription can be canceled from the ‘Billing Information’ section of your Account Settings.

cancelbutton.png

You can then choose to downgrade your plan to Beatport CLOUD or cancel your subscription fully.

continue_canceling_link.png

confirm_cancellation.png